Backwards Progress

13 Jun


Firstly a little back ground.  I have a serious spinal lordosis, most people’s lumbar region is sort of ( where as mine is more like

Historically, I telephoned the department and made an appointment and everything was smooth and easy.

The system has changed.

Now I have to contact my GP, Reception will not make an appointment as it is non-essential I either leave a message [line only available between 8am and 11am Monday-Friday] or write a letter making the request.  If my GP is away on a jolly, golfing, with his private clinic, off training etc it waits for his return, no other GP can do it.

GP, who has ever met me nor spoken to me, then assesses need and makes referral [in writing] to Orthotics Department, who then make an appointment and send out a letter confirming this.  This has to be done EVERYTIME I need to contact them, whether it is for a new brace [once a year] or for an existing brave to be repaired [stitching give way] or the velcro replaced, which is two or three times a year.

So instead of getting something sorted in the middle of May with one phone call.  It took one call to GP’s, one call to GP’s message line [to be told he was away], one letter to GP ready for his return from jolly in two weeks.  Time it takes GP to action said letter and make contact with Hospital.  Hospital to action request and send out appointment.  The next available appointments will be beginning of July, a new brace will take a month to be ordered, made and delivered for another appointment to be fitted; if it is sent back for alteration that is another month.  My space brace needs restitching and revelcroing.

I hope this brace, just back from being repaired hangs on until the new one or repaired one is ready.

And then ….. then they kvetch at me for not laundering it thoroughly!!  I tried giving it a wash while I was in the shower but it didn’t work.  Seeing as it takes three days to dry out [cannot be dried in a dryer] I cannot be upright without wearing one.

A three weeks from start to finish is now a three month battle to and fro, which I have the privilege of paying for!


Posted by on June 13, 2013 in Uncategorized


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8 responses to “Backwards Progress

  1. la_spice

    June 13, 2013 at 1:12 pm

    That’s an awfully complicated process ~ needless at that too! 😦

    I hope they manage a quick turnaround for you :yes:


    • amgroves

      June 14, 2013 at 3:14 pm

      The system is as the system is, sadly.


  2. Bushka

    June 13, 2013 at 2:16 pm

    What can I say Ann……:roll: Want to HUG you…..;) Take Care Luv! xxxxxxxx


  3. gillyk

    June 13, 2013 at 4:15 pm

    That is outrageous, a direct result of this idiot government trying to ‘save’ money by targeting those in most need and making things even more difficult for them. I wonder if you could change your GP to someone who might be more willing to fast-track the process for you? Hugs!


    • amgroves

      June 14, 2013 at 3:22 pm

      It’s the latest GP/NHS reforms, the recent changes, utting more control [paperwork] in the GP’s hands


  4. freeasthewind

    June 13, 2013 at 5:51 pm

    It is the same way over here. they keep making it harder on the ones that need it the most. Sending hugs and hoping it is a quicker turn around for you xxx



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